Returns & Exchanges

At Smart Foal, we want you to be completely satisfied with your purchase. If your selection doesn't quite fit or meet your expectations, we offer a 30-day return window for all unworn apparel in original condition.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all tags are attached and the garment remains in its original, unworn state.

3

Label and Ship

Print your prepaid shipping label from the portal, affix it to your parcel, and drop it off at any authorized courier location.

4

Receive Refund or Exchange

Once our team inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing